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Help Center

Cheer Ltd's Help Center is designed to give you answers about our site specifically our Online Registration System.

Creating or Adding to Your Roster
Adding to Your Registration
What is the Team Name for?
Making a Change to Competitor(s)
Registration Checkout
Payment Options
Warnings

Creating or Adding to Your Roster

There are couple different meanings to the term "Roster" throughout our registration system. 1) Your Roster - This is a composite list of all your team/gym/organization's cheerleaders/dancers and his/her information. This information is used in our system for a more efficient and neater method to autofill the waiver. This "Roster" will be what the system lists for you when adding "Participants" or "Competitors" to a division when registering. 2) A Roster Form is an organized summary of each division and list of competitors. This also is autofilled for you and is to be used as a cover to your printed and signed waivers. Using the "Printable Version" of your "Roster" described in the first definition is not what you will turn in at the event when asked for your Team Roster(s) and Waivers.

UPLOADING A SPREADSHEET: Adding to your "Roster" is simple if you have all your cheerleaders' / dancers' information in a spreadsheet. Open and save the .csv template linked on the 'VIEW/EDIT ROSTER' page (it is the "IMPORT ROSTER" link). Copy your column data EXACTLY into the .csv spreadsheet (the first names into the first name column, etc). Save the file again where you know where it is - i.e. your desktop. Pay attention to the columns that have an asterisk as those are REQUIRED! NOTE: Cheer Ltd is willing to help you upload your roster if you can supply us with your spreadsheet!

Adding to Your Registration

After you “Select a Division”, “Enter a Team Name” if applicable and “Choose Competitors”, click on “ADD TO YOUR REGISTRATION” button to add this division to your registration. All divisions entered will be listed under “Pending” at the top of the registration page. If you need to make a change to this, you must "REMOVE" and enter that team/division again. Before finalizing and checking out, you can make changes to your registration. PLEASE PAY PARTICULAR ATTENTION TO WHO YOU ARE REGISTERING FOR EACH TEAM/DIVISION. **It is NOT possible to make downward changes to your registration after you register. If you have registered more competitors you will be responsible to pay the number you register for even if you are not paying by credit card. You can always add competitors later, but will not be credited for any drops from the time you register to the time you cut and send the check.

What is the Team Name for?

Give your team/performance a name (if applicable). This will be the way your performance will be announced at the event. For Example: All Star Organizations often have several teams all with unique names; A dance team may enter more than one division and have a name for the performance based on the choreography/music. Teams may have multiple stunt groups competing in the same division and it is best to give them identifying names...especially for awards time!

Making a Change to Competitor(s)

After ADDING a team, you are unable to change, delete or add competitors selected at this point in the process. You must “Remove” any division from the “PENDING” area that you do not want added to the registration. You will then need to select the division and competitors again for that entry. To Reiterate - There is no way for you to edit the division and/or competitors, once it is pending. AFTER YOU HAVE REGISTERED, you can go into your HISTORY page, view your registration for an event - divisions and competitors - and ADD competitors if necessary. However, you cannot decrease or remove competitors.

Registration Checkout

By clicking "Checkout", you are committing to the competition registration. You will still have three options for payment: Credit Card, PO, or Check. When you click "Checkout" the team information will be added to the competition schedule and Cheer Ltd will continue with your registration for the event.

IMPORTANT: Please make sure all pending divisions are correct before clicking “CHECK OUT.” If you proceed then choose to go “back” to this page, your registration entries will get entered twice and you will need to remove the duplicates before checking out.

When you have added all the divisions you will be competing in for an event, then click the “CHECK OUT” button to go to the payment options page.

Payment Options

For your initial registration, Cheer Ltd will accept:

VISA/MASTERCARD and your payment will be processed immediately and you will be cleared to compete.

School Purchase Order (P.O.) - immediately following check out please fax or send the P.O. with instructions if your school needs an invoice to cut the check; a school check MUST be received by Cheer Ltd BEFORE the event date to clear your team(s) to compete. Do not plan to bring a check to the event.

School or Organization check - no personal checks accepted. In order to avoid late fees, your check must be received by Cheer Ltd no later than the on time registration deadline (10 days before the event). It is highly recommended if you are within 1 or 2 days of that date, that you send your check by a guaranteed delivery method (UPS or FEDEX; USPS is not guaranteed as is oftem more expensive than UPS or FEDEx). Call the office for more information.

Changes made through your account HISTORY page:

Include adding competitors, team(s)/divisions; Do not include cancelling/changing divisions, deleting/substituting competitors, or transferring to another event.
Will be assessed late fees if applicable
Will consider crossovers and will calculate appropriately based on your initial registration
Can be made up until Midnight the Monday before the event

WARNINGS!

Uploading a .csv file without the required three fields (first name, last name, birthdate in any format) in the template provided will cause problems with how the system will accept your roster members. Instead of it being simple, it will then become very complicated so please just make sure you do it correctly the first time. OR SEND YOUR SPREADSHEET to Cheer Ltd and we can do it for you!
Not paying at the time of your registration makes a bunch more work for Cheer Ltd. If you are paying with a school check and have a PO (Purchase Order), go ahead and check the 'Pay with PO or Check' button. If you are planning to pay with Credit Card, do NOT click 'Pay with PO or Check' and then call us with a credit card. You may be charged an administrative fee.
If are supposed to be getting a discount and don't have the promo code or seem to be having problems with the total amount due, please call Abby at Cheer Ltd BEFORE COMPLETING your registration. It is much easier to walk you through the process rather than delete and fix a bunch of incorrect registrations. Every time you 'register,' it goes directly into about 10 different areas of the event that have to be corrected...it is much easier to help you the first time! (thank you in advance for calling us for assistance; we really don't mind helping you with this!)
If you have a roster lateral change or swap - one cheerleader quits or cannot compete and another will be taking his/her place - it is best to just manually cross out and add on your roster form. There will not be a charge if your competitor number stays the same. If you have a drop in numbers, there are no credits; you will just need to let the onsite director know at the event of any downward changes so the correct waivers will be collected.
Non-Payments - If you are sending a check for payment, and Cheer Ltd has not received the payment by the order posting day (the Wednesday before the event), the Order of Appearance will NOT BE POSTED. Cheer Ltd tries very hard to post the correct order and if there are payments outstanding, those teams are not added to the order until payment is received.

WHEN IN DOUBT...CALL CHEER LTD AND WE WIL HELP YOU!

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